General contracting conditions
Information prior to the contractual process
This WWW.VINTIUN.COM website is owned by VINTIUN 1964 SL with CIF B63624506 and fiscal address at Vintiun 1964, SL Camí de Sant Crist, 4308302 - Mataró (Barcelona) , acting commercially under the VINTIUN brand.
The General Contracting Conditions regulate the distance selling relationship between VINTIUN 1964 SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, The current and applicable regulations on Protection of Personal Data, Law 7/1996, of January 15, Retail Trade Regulation, and Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.
VINTIUN 1964 SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any means admissible by law and will be mandatory during the time they are published on the web and until they are validly modified by subsequent ones. However, VINTIUN 1964 SL reserves the right to apply, in certain cases, Particular Conditions of Contract in preference to these General Conditions when it deems appropriate, announcing them in a timely manner.
The object of the web page is decoration objects.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
As a user or client, you expressly declare that you know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary for access to the websites of VINTIUN 1964 SL and contracting through them.
To purchase our products, you can go to the corresponding section of our online store.
It is an essential requirement that you register as a web user to make the purchase online. You can access the corresponding section for registration on the website itself. In accordance with what is established by current and applicable regulations on Protection of Personal Data, VINTIUN 1964 SL informs users that the personal data collected during the registration process and subsequent purchase will be entered into a file under their responsibility, with the purpose of processing said actions by the user and managing subsequent actions derived from them. Likewise, VINTIUN 1964 SL informs of the possibility of exercising the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data by writing to the address CARRETERA DE BERGA 14 08670, NAVAS (BARCELONA ) or through the email COMERCIAL@VINTIUN.COM
We inform you that the processing of your data is legitimized by your consent and/or the contractual relationship that we maintain with you.
During the purchase process you must identify yourself with the username and password provided. These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, and cannot transfer them to another. You can modify the registered information at any time, in your client area. In this same section you will have access to a history of your orders, this is only a consultation section but its management is allowed, and the user can delete those records that he considers it is not necessary to view.
Once the purchase process is complete, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours from the completion of the order, contact VINTIUN 1964 SL at the customer service telephone number 938391211 or by email COMERCIAL@VINTIUN.COM
All the contents of the web are in Spanish.
The client, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.
Offer and validity
In the case of a product on sale, the offer price and its validity will always be indicated along with its essential characteristics.
In compliance with current regulations, VINTIUN 1964 SL offers information on all items for sale, their characteristics and prices. However, VINTIUN 1964 SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing its content. In this way, the products offered at any time by the web will be governed by the General Contract Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.
Essential characteristics of the products
The products offered in our online store incorporate a photograph and its essential characteristics, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph, is not binding. It is identified in the characteristics.
All the products offered on the website enjoy the legal guarantee of the supplier thereof. VINTIUN 1964 SL has a post-sale service, while the guarantee is in force, the customer may execute it by contacting the VINTIUN 1964 SL establishment, the post-sale service, by email to COMERCIAL@VINTIUN.COM or the points established by the own provider. In case of doubt, you can contact the customer service telephone number 938391211 or by email COMERCIAL@VINTIUN.COM
All products indicate the sale price in Euros and include Value Added Tax (VAT).
If any other tax were applicable, it would be indicated as such (IGIC or IPSI).
Delivery and transport costs
VINTIUN 1964 SL makes shipments in Spain Peninsula and Balearic Islands charging an amount of 4 Euros for shipping costs.
If the order exceeds 25 Euros, the shipping costs will be free.
The distribution of products is carried out through Envialia and Seur.
VINTIUN 1964 SL undertakes to deliver the order within a maximum of 24-48 hours, starting the day after the order was placed.
In specific times, such as CHRISTMAS, the work saturation of transport companies must be taken into account, which may delay delivery, due to reasons beyond our control.
The customer may pay the amount of his order by choosing any of the following ways. During the purchase process you must indicate your choice:
VISA or MASTERCARD credit card
All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information that you transmit to us travels encrypted through the network.
Likewise, the data on your credit card are entered directly on the bank's page, in the POS (Point of Sale Terminal of the Bank) and are not entered or registered on any VINTIUN 1964 SL server.
When paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD card. MASTERCARD, thus offering more guarantees regarding the security of the transaction.
This form of payment is valid only on the web.
When the amount of a purchase has been charged fraudulently or improperly using a payment card number, its holder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and repayment entries in the accounts of the supplier and the holder will be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the return requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would have unduly required the cancellation of the corresponding charge, it will remain obligated before VINTIUN 1964 SL to compensation for damages caused as a result of said cancellation.
When selecting the bank transfer you will receive, together with the confirmation of your order, an e-mail with the bank details of VINTIUN 1964 SL.
It is very important that when making the transfer you indicate the order number in the subject line, as well as your first and last name, and make the transfer within 3 days after the order confirmation date in order to validate it.
If you wish, you can send us the proof of the transfer by e-mail COMERCIAL@VINTIUN.COM. But in any case, the order will not be considered effective until our administration department has bank confirmation of the transfer.
Remind you that payment must be made in EUROS and that all eventual exchange and bank commissions are at your expense.
In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer, you always notify your bank to take charge of the commissions at origin, those bank commissions and expenses corresponding to your entity. If this is not the case, VINTIUN 1964 SL could stop the shipment of your order because it does not receive the full amount of the order.
Possible exchange and bank commissions are borne by the client.
It allows you to send payments on the Internet safely and comfortably. PayPal's network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.
More information on PayPal. http://www.paypal.com .
The availability of the products offered by VINTIUN 1964 SL may vary depending on customer demand. Despite the fact that VINTIUN 1964 SL updates the stock periodically, the product requested by the client could be out of stock at that moment. In the event of non-execution due to unavailability, VINTIUN 1964 SL will notify the client by email as soon as it becomes aware of this situation. The period of this communication will not exceed in any case the maximum period of 30 days. VINTIUN 1964 SL may give the double option of: supplying the customer with a product with similar characteristics or of superior quality, without a price increase, or except for justified and demonstrable reasons by VINTIUN 1964 SL within this same period, paying the amounts paid for the order canceled.
Right of withdrawal, returns and claims
The buyer will have a period of fourteen calendar days to withdraw, from the day the customer receives the product, without any penalty and without indicating the reasons.
The exercise of the right of withdrawal must be carried out by means of notification by telephone communication to 938391211, addressing the email COMERCIAL@VINTIUN.COM, sending your letter to our postal address Camí de Sant Crist, 4308302 - Mataró (Barcelona) , or through of the withdrawal form.
According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or can deteriorate or expire quickly, are exempt from withdrawal.
In this sense, we inform you that personalized products are exempt from the right of withdrawal.
VINTIUN 1964 SL will be in charge of collecting the product and the return costs in the event that the product arrives defective.
In the event that the return is for customer reasons, it will be the customer who bears the costs and shipping of the product.
In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, to avoid transport problems, please ensure that the package is duly protected and sealed. Once received, we will check their status. As soon as we verify that both the item(s), as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.
In case of unjustified delay on the part of VINTIUN 1964 SL, regarding the return of the sums paid, the client may claim double the sums paid, without prejudice to the right to be compensated for the damages suffered in excess of said amount.
Return of the defective product.
In the event that the product is not in good condition and the causes attributable to it are not the result of the customer, the customer will have the right to return the product, informing VINTIUN 1964 SL of the reason for the return through any of the means provided in these contracting conditions, and at no cost to the client. This return due to defect or poor condition of the product will not be considered a right of withdrawal.
VINTIUN 1964 SL undertakes to assume the cost of the return and to return the product for a new one in accordance with the conditions accepted at the time of sale.
If the customer wishes to file a claim, the establishment of VINTIUN 1964 SL is located at Carrer d'Esteve Terradas, 21, 08243 Manresa, Barcelona or via email COMERCIAL@VINTIUN.COM.
Likewise, VINTIUN 1964 SL reserves the right to present civil or criminal actions that it deems appropriate for the improper use of its website and contents or for breach of these conditions.
The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. VINTIUN 1964 SL is domiciled in BARCELONA, Spain.