Aid

How long will my order take to arrive?

Shipping takes 2-4 business days. If you have not received your order after this time, please contact us at lroig@vintiun.com

Can I return a product?

The buyer will have a period of fourteen calendar days to withdraw, starting from the day the customer receives the product, with the exception of personalized products without a letter kit, such as lamps with a star map.

The right of withdrawal must be exercised by notification via email lroig@vintiun.com

As established in Article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, the supply of services or goods made according to the consumer's specifications or clearly personalized, or which, due to their nature, cannot be returned or are liable to deteriorate or expire rapidly, are exempt from withdrawal.

In this regard, we inform you that personalized products are exempt from the right of withdrawal.

What is the shipping cost?

Free shipping for orders over €25 and €4 shipping cost for orders under €25.