General terms of contracting
Information prior to the contractual process
This webpage WWW.VINTIUN.COM is the property of VINTIUN 1964 SL with tax number B63624506 and company address at CARRETERA DE BERGA 14 08670, NAVAS (BARCELONA), trading under the name of the brand VINTIUN.
The General Terms of Contracting rule the remote sales relationship between VINTIUN 1964 SL and the user or client, in accordance with the legal stipulations, particularly Law 7/1998, of the 13th of April, about General Terms of Contracting, Law 3/2014, of the 27th of March which amends the rewritten text of the General Law for the Defence of Consumers and Users, the regulation in force and applicable in Personal Data Protection, Law 7/1996, of the 15th of January of Ordering of Retail Trade, and Law 34/2002 of the 11th of July, of Services of the Information Society and E-Commerce.
VINTIUN 1964 SL reserves the right to make modifications it considers appropriate, without prior notification, to the General Terms. These modifications can be made, through its websites, in any form admissible by law and will be of obligatory compliance for the time in which they are found published on the web and until they are not legitimately modified by later ones. Notwithstanding, VINTIUN 1964 SL reserves the right to apply, in specific cases, Specific Terms of Contracting with preference to the current General Terms when it considers it appropriate, notifying of them in advance and in the appropriate way.
The object of the webpage are items of decoration.
The duration of the contract will be linked to the delivery of the product without affecting the right of waiver.
To purchase our products, you must go to the corresponding section of our online shop.
It is mandatory to register as a user of the web in order to make an online purchase. You can go the corresponding section to register in the website itself. In accordance with that established by the regulation in force and applicable in Personal Data Protection, VINTIUN 1964 SL informs the users that the personal data compiled during the registration and later purchasing process, will be entered in a file under its responsibility, with the aim of processing these actions by the user and managing later actions arising from them. Additionally, VINTIUN 1964 SL informs you of the possibility of exercising the rights of access, rectification, limitation of use, suppression, portability and opposition to the use of your personal data in writing to the following address: CARRETERA DE BERGA 14 08670, NAVAS (BARCELONA) or by e-mail to INFO@VINTIUN.COM
We inform you that the treatment of your data is legitimised by your consent and/or contractual relation that we have with you.
During the purchasing process you must identify yourself with the username and password provided. This data will not be public. You are responsible for the confidential and responsible use of the identity and password obtained in the registration as client, and may not transfer them to another party. You may change the registration information at any time, in your client area. In this same section you will have access to a list of your orders, it is merely a section of consultation but can be managed, the user being able to erase those registers they consider unnecessary to visualise.
On completion of the purchasing process the client will receive confirmation of it by e-mail. It is essential that during the purchasing process the user shows a valid e-mail. If in 24 hours after completion of the order you have not received confirmation, get in touch with VINTIUN 1964 SL by calling the customer helpline 938391211 or by e-mail INFO@VINTIUN.COM
All the contents of the web are in Spanish.
The client, on receiving the product at the delivery address provided, will receive an invoice or receipt of order.
Offer and validity
In the case of a product on offer, you should always indicate along with the essential characteristics, the price and validity of the offer.
In compliance with the regulation in force VINTIUN 1964 SL provides information about all the articles on sale, their characteristics and prices. Nevertheless, VINTIUN 1964 SL reserves the right to withdraw, replace or change the products it offers via its web page, by means of a simple change in its contents. In this way, the products offered at all times by the website will be ruled by the General Contracting Terms in force in each case. Additionally, the company will have the power to stop offering access to the products mentioned at any time without prior notice.
Essential characteristics of the products
The products offered on our online shop include a photograph and their essential characteristics, and is the information obtained from the manufacturer. The colour of the product, visible in the photograph, is not binding. It is identified in the characteristics.
All the products offered on the web page have the legal guarantee of the supplier. VINTIUN 1964 SL has a post-sales service, while the guarantee is in force, and the client may use this by contacting the VINTIUN 1964 SL post-sales service, by e-mail to INFO@VINTIUN.COM or to the points established by the supplier. In case of doubt, you can call the customer helpline 938391211 or by e-mail to INFO@VINTIUN.COM
All the products show the sales price in euros and include value added tax (VAT).
If any other type of tax is applicable, it will be indicated (IGIC or IPSI).
Delivery and transport costs
VINTIUN 1964 SL makes deliveries to the Spanish peninsular and the Balearics charging a quantity of 4 euros for delivery costs.
If the order is for over 25 euros delivery costs will be free.
The delivery of products is undertaken by Envialia and Seur.
Execution of order
VINTIUN 1964 SL promises to deliver the order within a maximum time period of 24-48 hours from the day after the order.
Methods of payment
The client can pay the amount of their order in any of the following ways. They can indicate their choice during the purchasing process:
Credit card VISA or MASTERCARD
All the operations that involve the transfer of personal or banking data are done using a secure setting, a server based on standard security technology, SSL (Secure Sockets Layer). All the information sent to us travels in code through the web.
Additionally the data about your credit card are entered directly in the bank page, in the POST (Bank point of sale terminal) and are not entered or registered in any server of VINTIUN 1964 SL.
On paying with the VISA or MASTERCARD card you will always be asked for the following data: card number, date of expiry, and a Validation Code that coincides with the final three numbers printed in italics on the back of the VISA or MASTERCARD, thus offering more guarantees regarding the security of the transaction.
This form of payment is only valid on the web.
When the amount of a purchase has been charged fraudulently or unduly using the number of a credit card for payment, its owner can request the immediate cancellation of the charge. In such a case, the corresponding annotations of debit and repayment in the accounts of the supplier and the holder will be undertaken as soon as possible.
Nevertheless, if the payment has been made by the card holder and the demand for refund was not a result of having exercised the right of waiver or termination and, therefore, the cancellation of the corresponding charge has been unduly requested, they will be obliged to pay VINTIUN 1964 SL compensation for the damages caused for this cancellation.
On choosing the bank transfer method, you will receive, along with confirmation of your order, an e-mail with the bank data of VINTIUN 1964 SL.
It is very important that on making the transfer you indicate on the subject the order number, as well as your name and surname, and make the transfer within 3 days after the date of confirmation of the order in order to validate it.
If you wish, you can send us the receipt of the transfer by e-mail to INFO@VINTIUN.COM . But in any case, the order will not be considered effective until our administration department has the bank‘s confirmation of the transfer.
Remember that payment must be made in EUROS and that all possible exchange and bank commissions will be at your expense.
In the case of bank transfers made from outside Spain, it is very important that on requesting the transfer you must always inform your bank to charge commissions at origin, those bank charges and costs corresponding to your entity. Otherwise, VINTIUN 1964 SL may stop the delivery of your order on not receiving the full amount for it.
The possible exchange and bank commissions are at the cost of the client.
It enables you to make payments on Internet in a secure and convenient way. The PayPal network is based on the existing financial structure of bank accounts and credit cards to create a global solution of payment in real time. PayPal provides a service specially designed for those who are not satisfied with the traditional payment methods.
More information at PayPal. https://www.paypal.com.
The availability of the products offered by VINTIUN 1964 SL may vary according to customer demand. Despite VINTIUN 1964 SL updating its stock continuously, the product requested by the client may be out of stock at that moment. In the case of inability to deliver due to unavailability, VINTIUN 1964 SL, as soon as they are aware of this situation, will notify the client by e-mail. In no case will the period of time for this notification surpass 30 days. VINTIUN 1964 SL will have the twofold option of: supplying the client without an increase of price with a product of similar characteristics or of higher quality, or except for justifiable and demonstrable reasons by VINTIUN 1964 SL within this same period will refund the amount paid for the cancelled order.
Right of waiver, return and claim
The purchaser will have a period of fourteen calendar days to waive, from the day the client receives the product, without any penalisation and without any indication of the reasons. The exercising of the right of waiver must be made by phone to 938391211, sending an e-mail to INFO@VINTIUN.COM , sending a letter to our postal address at CARRETERA DE BERGA 14 08670, NAVAS (BARCELONA), or through the waiver form.
The exercising of the right of waiver must be made by phone to 938391211, sending an e-mail to INFO@VINTIUN.COM , sending a letter to our postal address at CARRETERA DE BERGA 14 08670, NAVAS (BARCELONA), or through the waiver form.
According to that established in article 103 of Law 3/2014, of the 27th of March, which amends the rewritten text of the General Law for the Defence of Consumers and Users, of services or goods made according to the specifications of the consumer or clearly customised, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt of waiver.
In this sense we inform you that customised products are exempt from the right of waiver.
VINTIUN 1964 SL will take responsibility for collecting the product and of the costs of the refund in the case that the product arrives in a defective state.
In the case that the refund is due to reasons of the client, they will be responsible for the costs and sending of the product.
In any case, the products to return must be in perfect conditions, without use and in their original packaging. We request, therefore, that in order to avoid problems in the transport, they ensure that the package is properly protected and sealed. Once received, we will check its condition. Once we have checked that both the article(s) and the possible parts, accessories, promotional gifts and documentation are complete and in perfect conditions, we will return the money paid.
Refund of payment
In the case of unjustified delay by VINTIUN 1964 SL regarding the refund of the amounts paid, the client may claim double the amount paid, without affecting the right to be compensated for the damages suffered that exceed this amount.
Return of defective product
In the case that the product is not in good condition and the causes attributable to this are not the responsibility of the client, they will have the right to return the product, informing VINTIUN 1964 SL of the reason for the return through any of the means provided in these terms of contracting, and without any cost to the client. This return for reasons of defect or poor condition of the product will not be considered a right of waiver.
VINTIUN 1964 SL promises to assume the cost of the return and to replace the product for a new one in accordance with conditions accepted at the time of sale.
If the client wants to make a claim, VINTIUN 1964 SL is located at CARRETERA DE BERGA 14 08670, NAVAS (BARCELONA) or by e-mail INFO@VINTIUN.COM.
Additionally, VINTIUN 1964 SL reserves the powers to present civil or penal actions it considers appropriate for the incorrect use of the website and contents and for the breach of these terms.
The relationship between the user and the service provider will be ruled by the regulation in force and of application in Spain. If any dispute should arise, the parties may take their disputes to arbitration or to the ordinary legal system complying with the rules regarding jurisdiction and competence. VINTIUN 1964 SL has its head office in BARCELONA, Spain.